About HelpdeskAdvanced
HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe
HelpdeskAdvanced Mobile: IT Service Management
Description:
Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe
It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services.
You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced
The HelpdeskAdvanced Mobile capabilities depend on the profile:
Features available for the internal user IT team.
- See the list of pending requests
- Filter requests based on status, date and other search parameters
- Forward, change the status and close requests assigned
- Respond to users
Features available for the end-user.
- See the list of their pending requests
- Filter requests based on status, date and other search parameters
- Open new requests from the Catalog Services with ability to upload images and documents from Photos
- Answering to provide more information to help desk
Languages: English, Italian, coming soon Spanish and French.
Apr 8, 2024
Version 3.0.65
Improved user experience.
Previous Versions
Here you can find the changelog of HelpdeskAdvanced since it was posted on our website on 2017-01-05 04:49:46.
The latest version is 3.0.65 and it was updated on 2024-04-22 09:10:22. See below the changes in each version.
HelpdeskAdvanced version 3.0.65
Updated At: 2024-04-08
Changes: Apr 8, 2024
Version 3.0.65
Improved user experience.
HelpdeskAdvanced version 3.0.63
Updated At: 2024-02-07
Changes: Feb 7, 2024
Version 3.0.63
Bug fix.
HelpdeskAdvanced version 3.0.62
Updated At: 2023-05-10
Changes: May 10, 2023
Version 3.0.62
Bug fixing.
HelpdeskAdvanced version 1.0
Updated At: 2016-12-21
Disclaimer
Official App Store Link
We do not host HelpdeskAdvanced on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for HelpdeskAdvanced is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.